Contacts
How to Reach Us
If you would like to get in touch with the team behind unboxedkent.co.uk, the only way to do so is by email:
We do not operate a telephone line, live chat or contact form, so please use the email address above for all enquiries.
What You Can Write About
We welcome messages on any of the following topics:
- Questions about our content — for example, how we review crypto casinos, what our ratings mean, or how we test the sites we feature.
- Corrections — if you have spotted outdated or inaccurate information in one of our reviews (such as a changed bonus, licence status or payment method), please let us know so we can update it.
- Feedback — suggestions on how we can improve our reviews and guides are always appreciated.
- Partnership requests — if you represent a brand or agency and would like to discuss working with us, please outline your proposal in your email.
Response Time
We are a small editorial team, and we read every message we receive. We usually reply within a few business days. During busy periods it may take a little longer, so we appreciate your patience. There is no need to send follow-up emails — rest assured your message has not been ignored.
Questions About Your Casino Account
Please note that unboxedkent.co.uk is an independent review website, not a gambling operator. We do not run any casino, hold player accounts or process payments of any kind.
This means we are unable to help with issues such as:
- deposits or withdrawals (including delayed or missing crypto transactions);
- bonus terms, wagering requirements or bonus crediting;
- account registration, login problems or verification (KYC) checks;
- closing or self-excluding your player account.
For any of the above, please contact the customer support team of the casino in question directly. You will usually find their support options (live chat or email) in the footer or help section of the casino's own website.
Need Help With Gambling?
If gambling is causing you or someone you know harm — or if you simply want to talk to someone about your gambling habits — free and confidential support is available in Great Britain.
GamCare operates the National Gambling Helpline on 0808 8020 133, available 24 hours a day, 7 days a week. You can also access live chat, forums and treatment services via their website at www.gamcare.org.uk.
You may also find useful resources at GambleAware, which provides information, self-assessment tools and details of treatment providers across Great Britain.
Remember: only gamble with money you can afford to lose, and never see gambling as a way to make money.